1. INTRODUCTION

Treden Support Services Ltd (“Treden”, “we”, or “us”) is committed to protecting the privacy of individuals who visit our website and who provide us with personal information. This Privacy Policy explains how we use and protect the personal information that we collect about you when you visit our website.

2. DEFINITIONS AND INTERPRETATION

In this Privacy Policy, the following definitions are used:

• Data: means any information that relates to an identified or identifiable individual.
• Cookies: means small files that are placed on your computer or device by websites that you visit.
• Data Protection Laws: means all applicable laws and regulations relating to the processing of personal data, including without limitation, the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
• Superior Healthcare Ltd, we or us: means Treden Support Services Ltd, a company registered in England and Wales under registration number 13499094.
• UK and EU Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015.
• User or you: means any individual who visits our website.
• Website: means the website operated by Treden Support Services Ltd at www.tredensupportservices.co.uk

3. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies only to the actions of Treden and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including any links we may provide to social media websites.

4. DATA COLLECTED

We may collect the following Data, which includes personal information, from you:

• Name
• Contact information, such as email address and phone number
• Demographic information, such as postcode
• Information about your business, including the industry sector in which you operate
• Website usage information, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths

5. HOW WE COLLECT DATA

We may collect Data in the following ways:

• Data that is given to us by you
• Data that is received from third parties
• Data that is received from publicly available third-party sources
• Data that is collected automatically

6. OUR USE OF DATA

We use the Data that we collect to provide and improve our services to you. Specifically, we may use Data for the following purposes:

• To contact you about our services and offerings
• To provide you with information that you have requested
• To manage our business operations
• To analyze and improve our services
• To comply with legal and regulatory obligations

7. WHO WE SHARE DATA WITH

We may share your Data with the following parties:

• Service providers who assist us in operating our business and providing our services to you
• Third-party analytics providers who assist us in analyzing our website traffic and usage
• Law enforcement agencies, regulators, and other authorities if we are required to do so by law or if we believe that such action is necessary to protect and defend our rights, property, or personal safety, or that of our Users.

8. KEEPING DATA SECURE

We take reasonable steps to ensure that your Data is treated securely and in accordance with this Privacy Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website; any transmission is at your own risk.

9. DATA PROTECTION

We will only retain your personal data for as long as is necessary for the purposes for which it was collected and as required by applicable laws and regulations.

When your personal data is no longer necessary for the purposes for which it was collected, we will securely delete or destroy it in accordance with our data retention policies.

Your rights:

1. Right to access: You have the right to request access to your personal data that we hold about you.
2. Right to correct: You have the right to request correction of any inaccurate or incomplete personal data that we hold about you.
3. Right to erase: You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
4. Right to restrict our use of your Data: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when the accuracy of the data is disputed.
5. Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format and to have that data transmitted to another controller where technically feasible.
6. Right to object: You have the right to object to the processing of your personal data in certain circumstances, such as when the data is being processed for direct marketing purposes.

Links to other websites:

Our website may contain links to other websites. Please note that we have no control over these websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of each and every website you visit.

Changes of business ownership and control:

In the event that we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may transfer your personal data to the new owner or successor entity.

Cookies:

Type of Cookie and their purposes:

We use cookies on our website. Cookies are small text files that are stored on your computer or mobile device when you visit certain web pages. We use cookies to improve your experience of our website, to provide analytics, and to serve you with relevant advertising.

Strictly necessary cookies:

These cookies are essential for the operation of our website. They enable you to navigate our website and use its features, such as accessing secure areas.

Analytical/performance cookies:

These cookies allow us to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website.

Functionality cookies:

These cookies allow us to remember choices you make on our website and provide enhanced, more personal features.

Targeting cookies:

These cookies are used to deliver advertising that is relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

General:

By using our website, you consent to our use of cookies.

Changes to this privacy policy:

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on our website.